Metro Journey Planner told me that to get to Homebase in Marshland Road I could take the number 60 bus from a stop in Fitzgerald Avenue near Armagh Street. Not true! When I got to the bus stop, the sign was broken and the board indicated that only the Orange line stopped there. No mention of route 60.
I remembered seeing that no. 60 went along Worcester Street, so I walked up there – no sign of any bus stop. I walked back to Gloucester Street, and decided to take the Orange line as far as The Palms. The helpful driver explained that I would then have to change to get to Homebase, and pointed out the stop to me.
The no. 60 arrived in 8 minutes, and I alighted by Homebase in time to meet my walking group. Another passenger explained to me that no. 60 goes along Stanmore Road, not Fitzgerald Avenue. (Why doesn’t Metro update their journey planner? Grrrr!)
I knew the return bus went only every half hour, and when the electronic board at the stop said I’d need to wait 18 minutes I decided to walk as far as The Palms. I passed several stops which said that a bus was due in 16, then 12, then 10 minutes. When I reached stop at The Palms the board said 14 minutes, but the bus arrived in six!
I was finally deposited in Hereford Street, and walked home from there. I phoned Metro buses and spent 20 minutes talking to Joan in the call centre. We finally worked out that if I clicked on the bus option offered it told me that I had to walk 207 metres to get to the correct stop, but we agreed that the way the site is set up, there’s nothing to alert you to this, and the way the journey is displayed is misleading. I can only hope that if/when CCC takes over running the buses they have a more user-friendly system!
“One can avoid the parking fuss
but travel’s not so clear by bus.”